Privacy Policy

01 — Collection

Information we may collect

When you make a restaurant reservation, send a dining enquiry or discuss private group dining, you may choose to provide information that helps us understand and respond to your request. The information requested can vary with the nature of the enquiry, so this policy does not assume a fixed set of form fields or booking details.

We ask that information shared with us is relevant to the request you are making. For example, you may choose to provide:

your name and preferred contact details;
details about a reservation, dining enquiry or preferred time to visit;
group requirements or practical information relevant to private group dining; and
messages, questions or other details you choose to send.

Information from website use

When you visit the website, we may collect or receive technical and usage information created through normal site use. This may help us operate, understand and improve the website, rather than identify every visitor personally.

device and browser information;
pages viewed, referral source and interaction timing; and
an approximate location that may be derived from an IP address.

02 — Use

How information may be used

Information you provide may be used to respond to your request and arrange relevant hospitality details for an in-person visit. This can include restaurant reservations, dining enquiries, hosted table evenings and private group dining. We aim to use information in ways connected with the reason it was provided, or otherwise as permitted by applicable law.

01
Respond to you. We may use your details to answer a question, acknowledge an enquiry or seek the information reasonably needed to understand your request.
02
Consider availability. We may use booking or group details to consider whether an in-person dining request can be accommodated and to discuss relevant arrangements.
03
Coordinate the occasion. We may use information connected with hosted table evenings or private group dining to provide relevant updates about that particular request.

Keeping the journal useful

Aggregated or technical information may assist with maintaining site performance, understanding which editorial material is useful, and improving accessibility or content presentation. Editorial interest in card-room rituals concerns the atmosphere of an in-person restaurant experience; it does not involve monitoring private card play.

Site operation: Helping the website remain available, clear and functional for visitors.
Editorial improvement: Understanding broad patterns of interest so presentation and reading journeys can be improved.

When we reply

If you contact the restaurant, you may receive a response concerning that request. For questions about privacy handling, please use the Contact Us page and identify whether you are seeking access, correction or a privacy clarification.

03 — Sharing

Best 10 Rankings may share information where this is reasonably needed to run the website, respond to a request or support an in-person restaurant enquiry. Any access should be limited to what is needed for the relevant purpose. Examples can include people or organisations that help operate the website or assist with a visitor’s reservation, enquiry or private group dining request.

Service support that is reasonably necessary to operate the website or deal with a visitor’s request.
Practical assistance connected with considering or coordinating a booking or dining enquiry.

Other lawful disclosures

Information may also be handled where required or permitted by law, or where reasonably appropriate to protect the website, visitors or the restaurant. This may include responding to legal obligations, enforcing applicable terms, or addressing security or misuse concerns. We use this language to describe limited circumstances, not to suggest that such events are routine.

04 — Care

Security, retention and cookies

We may take reasonable steps to protect information in light of its nature and the way it is handled. No online transmission or storage method is completely risk-free, so we cannot guarantee absolute security. Practical care may include limiting access to people who need information for relevant work and maintaining appropriate operational safeguards. If you suspect a privacy concern, please raise it through the Contact Us page.

Relevant access: Information may be made available only to people who reasonably need it to respond to a request, operate the site or support a related purpose.
Operational care: Safeguards may be reviewed or adjusted as website and restaurant practices develop, taking account of the information involved.

How long information may be kept

Information may be kept for as long as reasonably needed for an enquiry, booking, related communication, operational need, legal obligation or dispute resolution. The appropriate period can depend on the context. We do not state a fixed retention schedule or promise automatic deletion, but aim to handle information appropriately when it is no longer reasonably needed for these purposes.

Cookies and similar tools

Our Cookie Policy provides the dedicated explanation of browser-based technologies and choices that may be available. Browser settings can affect some technologies, although available options may vary by browser and device.

05 — Your choices

Your choices and requests

You may ask about access to, or correction of, personal information that Best 10 Rankings holds about you, subject to applicable requirements and reasonable verification. You may also raise a privacy concern or ask for clarification about how information is handled. To help us understand and safely consider your request, we may ask for additional information that is reasonably relevant.

When you contact us, it is helpful to explain the nature of your request. You might wish to ask for:

access to personal information connected with your enquiry or reservation;
correction of information you believe is incomplete or inaccurate; or
a privacy clarification about this policy or a particular interaction.

Updates to this policy

This policy may be updated as the website or restaurant practices develop. Where appropriate, material changes will be reflected on this page. Please check this page for the current version when you need to understand the privacy information that applies to your visit or enquiry.

Check this page for the current version of this policy.

Privacy questions

Start with a clear question

If you have a privacy question, want to request access or correction, or believe information has been shared in error, please tell us through the Contact Us page. Best 10 Rankings’ restaurant, dining and card-lounge experiences are hosted in person, and we will consider privacy questions in that same practical hospitality context.

Our restaurant and hosted table experiences are offline and in person only.

Contact us about privacy